Social Rudeness: It’s happening

I recently read Julie Walraven’s blog post, “Are People Getting Ruder? Is it a sign of the times?” and a light bulb turned on in my head. I’ve been witnessing more and more rudeness as social media continues to take over the world.

I’m choosing my words carefully here, I haven’t experienced rudeness towards myself, but I’ve witnessed it towards companies and representatives of companies on sites such as facebook and twitter. Social media sites give another outlet for people to either praise or complain about companies or people. I’m not saying I’m perfect because I’m not, but what is the reason for this uproar in rudeness? Is it merely because social media is another outlet for people to complain or is there more to it? Is it because I’m friends with a lot of PR professionals and they know what they want and how they want it (in terms of satisfaction)? 

What are your thoughts? Have you noticed your friends and the people you follow constantly have words for companies that have an online presence? 

In Julie’s comments, she suggested we have a do not complain day…now that’s a challenge!

2 Responses to “Social Rudeness: It’s happening”

  1. Julie Walraven - November 10th, 2008

    HI Again Brian! Glad I made an impression! I have to say that my post got a fair amount of readership so I think it must be a topic people are concerned about.

    I firmly believe in being kind both in person and online. I also believe that you should be careful about burning bridges in any place you are. I can easily be labeled as sensitive and I know I am. It’s how I am built. But I have learned that if I lash out at someone, I will live to regret it.

    I teach my resume clients that they should never speak poorly of a prior employer because it will leave a poor impression with the future employer and it also means that you are burning a bridge that you may need in the future.

    When something bothers me, I vent to as few people as possible and get it out of my system. Name-calling or other forms of rudeness get paidback in the long run. Thanks again for the connection!


  2. ScribeDevil01 - November 20th, 2008

    While at the helm of a sports blog, you see a lot of readers taking the conversation in the wrong direction. The anonimity of the Web grants people the right to be jerks, apparently.

    As the head blogger, one must perform a tough balancing act between keeping the conversation positive and on track while not alienating your audience.


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